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Joe,

Just wanted to let you know that I spoke with Hertz and they will be stopping at the shop to pick up the rental today.
Thanks again for everything. You were truly a pleasure to work with and the car looks beautiful. I even noticed that you took care of some small things that have been bothering me like the hard water damage on the trunk lid…much appreciated.
You guys really understand what it means to provide excellent customer service and that does not go unnoticed. I plan to mention your shop to everyone in my network who happens to ask for a recommendation.

Enjoy the rest of your week.

Best,

Jake

Jake S,